All our items are microwave and dishwasher safe, but we recommend hand washing the products.
We are a craft studio, a factory finish is unlikely if not almost impossible.
All pottery will craze (spidery looking cracks under the surface glaze) over time. Avoiding extreme temperatures will help protect from this.
Every care is taken to create your products how you would like them however, it should be recognised that these are natural products, handcrafted and inconsistencies should be seen as part of the nature of the product.
If you are unsatisfied with your pottery in any way, please advise us as soon as possible. We will offer for you the chance re-paint your item and we will glaze and fire it free of charge. Or we will offer you a voucher.
We will not glaze and fire products that are 6 months or older.
We will only hold your item on the studio for 30 days.
We will contact the painter/s to collect their product either my phone or email.
If still not collected after 30 days, we are at liberty to dispose of the items unless notified by the painter/s if they cannot collect.
At our discretion we will discuss collection/completion for TBC and completed items.
We do not accept posted pottery items back to the studio.
We take no responsibility for the products once it has left the studio.
We strongly recommend the use of battery (LED) lights in ALL tea light pottery, never a naked flame.
We will arrange an alternative pick up day if Mini Potters must close due to unforeseen circumstances.
A paint-it-yourself pottery studio based at Windmill Hill City Farm, Bristol
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